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📖 Bulk SMS End User Guide

Address Book — Add Contact

Address Book — Add Contact

1

Log in to your iSMS member account. Click the Address Book menu tab and select "Address Book".

2

Click "Add New Contact" to open the contact form.

iSMS Address Book — Add New Contact iSMS Add Contact form

Contact Form Fields

  1. Contact Information — enter the contact's name, phone number (with country code, e.g. 60123456789), email, company, and date of birth
  2. Birthday Remind & Birthday Message — enable to automatically send a birthday SMS to the contact on their birthday
  3. Birthday Message Type
    • Default: Normal (ASCII, max 153 characters)
    • Select Unicode if the birthday message contains Chinese, Japanese, Arabic, or other special characters (max 63 characters)
  4. Group — assign the contact to an existing customer group for easier targeting in bulk SMS sends
💡 Tips:
• The phone number must include the country code (e.g. 60123456789 for Malaysia).
• Each phone number in the Address Book must be unique — duplicates are not allowed.
• You can create groups first via Address Book → Manage Group, then assign contacts during add.

Next: Address Book — Manage Groups →  |  Address Book — Import Contacts →

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Bulk SMS End User Guide
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→ New User Registration → Member Page Guide → Compose SMS → CSV Compose SMS → Create CSV in Excel → Create CSV in OpenOffice → Export CSV (Mac OS) → Export CSV (Windows) → Export Gmail Contacts → Compose CSV File → Fix E+11 Number Format → Generate SMS Report → Full End User Guide

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